When we shared our experience at the front desk in the morning when asked about our stay, the women just smiled and said, 'I'm sorry.' More should have been done to accommodate the fact that we wasted much of our would be celebration time with their shortcomings. We finally felt like we could relax and enjoy our anniversary at 8 p.m. Morongo Casino Resort & Spa: Lazy River and Water Slide - See 218 traveler reviews, 67 candid photos, and great deals for Cabazon, CA, at Tripadvisor. Two remotes later, a visit from an IT rep, and a room change, they discovered it was an issue on their part. When we went to our room to order room service and a movie, the TV didn't work. While spending time in the casino, there were no cocktail servers to be found. My husband went to get food in the food court, but they didn't take room charges so he had to go back to our room. Due to the event, there was no food or drink service. Several guests were told to go to a tiny spot by the lazy river. Cabazon Dinosaurs (1.5 mi), located nearby, makes Morongo Hotel a great place to stay for those interested in visiting this popular Cabazon landmark. The pool does have a few cabanas and a lazy river but it could use a major refresh such as the other casinos in Southern California. The pool complex looks outdated and is on the more basic side, bar area included.

Guests arriving by vehicle have access to free parking. Compared to other casinos in Southern California, they have a lot to compete with. When we arrived and went to the pool, it was largely closed off to the public due to a private event. In addition, as a valued Morongo Casino, Resort & Spa guest, you can enjoy a pool and a poolside bar that are available on-site. We were looking for a quick weekend get-away.

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